Managed Services Engineer - Cloud Technologies at SMART Global Holdings, Inc. in Remote
Overview Every day at SGH, we power growth and expand possibilities. We come from a broad collection of experiences and diverse backgrounds, but we're united by a drive to raise the bar for the impactful technologies we design and manufacture, our customers, and each other. With an open and inclusive culture, we help one another think creatively and look beyond - because when we're each at our best, we're even more powerful together. Responsibilities Summary Penguin Computing, a subsidiary of SMART Global Holdings (SGH), specializes in innovative Linux infrastructure, including Open Compute Project (OCP) and EIA-based high-performance computing (HPC) on-premise and in the cloud, AI, software-defined storage (SDS), and networking technologies, coupled with professional and managed services including sys-admin-as-a-service, storage-as-a-service, and hosting, as well as highly rated customer support. Penguin Computing Managed Services provides dedicated, remote, Linux systems administration for complex, integrated environments involving high-performance computing, cloud, and enterprise systems. This position requires technical skills and the ability to understand, document, configure, administer, troubleshoot, and resolve issues in Linux environments. This is a customer-facing position. Successful candidates must have:
Strong sense of accountability and ownership, with a track record of delivering results Strong interpersonal and communication skills, both verbal and written, with an aptitude towards client service Track record of being a self-starter and strong independent contributor The ability to share gained knowledge with the team and client Experience working in Agile teams leveraging Scrum, Kanban, or other methodologies with tools such as Jira and/or understanding of Agile development methodologies. Essential Duties and Responsibilities Support a Linux-based, high-performance computing (HPC) and artificial intelligence (AI) environment featuring a wide range of technologies. Manage and maintain system infrastructure (hardware and software). Install, configure, and manage compute, storage, and networking infrastructure of Linux servers Render professional, timely, and expert user support. Troubleshoot software and hardware issues. Manage the RMA process and coordinate support escalations for Penguin Computing and third-party hardware and software. Fully document processes, procedures, and all work performed. Important Skills Preferred Qualifications Red Hat Certified Systems Administrator (RHCSA), SUSE Certified Administrator (SCA), or higher certification. Experience installing, updating, configuring, and troubleshooting Red Hat Virtualization (RHV) and Red Hat OpenStack Platform (RHOSP). Working knowledge of Gluster, Ceph, and Weka. Strong knowledge of High Performance Computing (HPC) application development. Proven skills in software application build, installation, and optimization in Linux clusters and other environments. Familiarity with Git, Ansible, and a CI/CD tool for deploying Ansible configurations. PBS Professional experience knowing how to update configurations including compute node properties, queues, Fairshare, server, and failover. Can develop hooks for security enforcement. Capable of installing, updating, configuring, and troubleshooting Clevis/Tang and LUKS. Understanding and experience with FlexLM and RLM license servers. Experience installing, updating, configuring, and troubleshooting ethernet networks:
VLANs and subnet masks, Routing, BMC/IPMI, DHCP/static and floating IPs, Protocols (OSPF/BGP, TCP/IP). Knowledge of RDMA/ROCE a plus. InfiniBand network experience with Nvidia/Mellanox:
UFM, OFED, HCA and switch drivers, director switches, managed and unmanaged switches. Knowledge of the RDMA and IPoIB is a plus. Familiarity with data science tools, such as Jupyter notebooks. Familiarity with accelerated computing technologies (e.g., GPUs). Experience/Education Bachelor's Degree in Computer Science, Computer/Electrical Engineering, or a related field (or equivalent experience). 7
years of hands-on experience with UNIX/Linux server environments. Practical knowledge of the administration of High-Performance Computing (HPC) technologies, including cluster resource management, job scheduling, Ethernet networking, InfiniBand, etc Strong Linux systems administration skills and experience with open-source technologies. Understanding of Linux networking implementation and protocols. Ability to communicate clearly and effectively with team members and clients. Must be a US Citizen.
Salary Range:
$100K -- $150K
Minimum Qualification
Systems Architecture & EngineeringEstimated Salary: $20 to $28 per hour based on qualifications.
Strong sense of accountability and ownership, with a track record of delivering results Strong interpersonal and communication skills, both verbal and written, with an aptitude towards client service Track record of being a self-starter and strong independent contributor The ability to share gained knowledge with the team and client Experience working in Agile teams leveraging Scrum, Kanban, or other methodologies with tools such as Jira and/or understanding of Agile development methodologies. Essential Duties and Responsibilities Support a Linux-based, high-performance computing (HPC) and artificial intelligence (AI) environment featuring a wide range of technologies. Manage and maintain system infrastructure (hardware and software). Install, configure, and manage compute, storage, and networking infrastructure of Linux servers Render professional, timely, and expert user support. Troubleshoot software and hardware issues. Manage the RMA process and coordinate support escalations for Penguin Computing and third-party hardware and software. Fully document processes, procedures, and all work performed. Important Skills Preferred Qualifications Red Hat Certified Systems Administrator (RHCSA), SUSE Certified Administrator (SCA), or higher certification. Experience installing, updating, configuring, and troubleshooting Red Hat Virtualization (RHV) and Red Hat OpenStack Platform (RHOSP). Working knowledge of Gluster, Ceph, and Weka. Strong knowledge of High Performance Computing (HPC) application development. Proven skills in software application build, installation, and optimization in Linux clusters and other environments. Familiarity with Git, Ansible, and a CI/CD tool for deploying Ansible configurations. PBS Professional experience knowing how to update configurations including compute node properties, queues, Fairshare, server, and failover. Can develop hooks for security enforcement. Capable of installing, updating, configuring, and troubleshooting Clevis/Tang and LUKS. Understanding and experience with FlexLM and RLM license servers. Experience installing, updating, configuring, and troubleshooting ethernet networks:
VLANs and subnet masks, Routing, BMC/IPMI, DHCP/static and floating IPs, Protocols (OSPF/BGP, TCP/IP). Knowledge of RDMA/ROCE a plus. InfiniBand network experience with Nvidia/Mellanox:
UFM, OFED, HCA and switch drivers, director switches, managed and unmanaged switches. Knowledge of the RDMA and IPoIB is a plus. Familiarity with data science tools, such as Jupyter notebooks. Familiarity with accelerated computing technologies (e.g., GPUs). Experience/Education Bachelor's Degree in Computer Science, Computer/Electrical Engineering, or a related field (or equivalent experience). 7
years of hands-on experience with UNIX/Linux server environments. Practical knowledge of the administration of High-Performance Computing (HPC) technologies, including cluster resource management, job scheduling, Ethernet networking, InfiniBand, etc Strong Linux systems administration skills and experience with open-source technologies. Understanding of Linux networking implementation and protocols. Ability to communicate clearly and effectively with team members and clients. Must be a US Citizen.
Salary Range:
$100K -- $150K
Minimum Qualification
Systems Architecture & EngineeringEstimated Salary: $20 to $28 per hour based on qualifications.
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